
News & Updates
Industry Insights: Freight Fraud
Polaris Works Hard to Protect Shippers Against Freight Fraud!
Polaris plays a crucial role in protecting our customers against freight fraud by utilizing cutting edge technology, implementing stringent vetting processes, carrying the right insurances, and maintaining strong industry relationships. Here are ways we protect you:
1. Technology & Tracking – Polaris uses real-time GPS tracking and geofencing to monitor shipments and ensure loads are moving as planned.
2. Carrier Verification & Vetting – We conduct thorough background checks on our carriers. We verify their FMCSA authority, insurance coverage, safety records, and reputation before assigning freight. We also make sure the carrier has been in business for a certain amount of time to make sure they aren’t a fly by night company.
3. Fraud Prevention Databases – We use AI powered industry databases to identify fraudulent carriers or potential double-brokering scams.
4. Document Authentication – Polaris verifies the legitimacy of paperwork such as bills of lading, rate confirmations, and insurance certificates to help prevent identity theft and fraudulent activity.
5. Strong Carrier Relationships – Polaris strives to work with trusted, repeat carriers, thereby reducing the risk of falling victim to fraudulent operators.
6. Quick Response to Red Flags – When there are discrepancies in communication, payment requests, or paperwork, Polaris quickly investigates and takes action to prevent potential fraud.
7. Strict Payment Controls – Using secure payment processes, Polaris avoids paying unauthorized third parties and ensures carriers are properly compensated.
8. Education & Awareness – We continuously educate our teams and shippers on the latest fraud schemes, such as double brokering, cargo theft, and identity fraud.
While no system is completely failsafe, by taking these proactive measures, Polaris adds an essential layer of security to protect you from losses and disruptions.
Learn more about how we can protect you from freight fraud – contact your Polaris rep today!
Check out more industry insights and sector spotlights in our newsroom, and join our email list to receive our monthly newsletter: The Polaris Perspective!